All phone lines are now back in service.
The Salem Police are currently experiencing problems with our main phone number 978-744-1212. We are aware of the issue and investigating the cause. This issue is not affecting our business or emergency lines.
If you have a non-emergency request for the police please dial 978-744-0171.
If you have an emergency request for the police, fire, or ambulance please dial 9-1-1
Again, if you have a non-emergency request for the police please dial 978-744-0171 until further notice.
Update Friday, November 28, 2014 10:00 am
The problem has been rectified by our service provider and all lines are now back in normal service.
Update Friday, November 28, 2014 7:00 am
We have identified the issue with the phone line and are waiting on our service provider to resolve the issue. At this time there is no estimated time frame for that to be completed.
This outage only is impacting our 978-744-1212 phone number. All other emergency lines, direct phone lines, and fax lines are operating normally. Please continue to contact us at 978-744-0171 for routine or business issues and at 9-1-1 for all police, fire, or medical emergencies.