Salem
Police Department Applauds the Constant Efforts of our 9-1-1
Dispatchers
As we celebrate
National Public Safety Telecommunicators Week, April
10—16, 2016, we recognize the incredible work of these
particularly important employees who perform such a critical role in
our team of first responders. They are often the first person in the
public safety team that individuals connect to when calling the
Police Department or calling 9-1-1. They are often the voice during
an emergency that tries to calm a caller in order to obtain critical
information for police officers to effectively respond to that
persons call for help. The information they obtain during a call is
one of the best tools needed to prepare police officers or
firefighters in responding to emergencies. We applaud their tireless
efforts, their calm approach, their guidance in determining the
problem, their relentless efforts to find all the information
necessary and essential to providing assistance, and for doing this
in an extremely professional manner in service to the Police
Department and to the residents of the City of Salem, and all who
visit our fine City.
Melissa
Saraiva has been a Salem 9-1-1 Dispatcher since October 2010
and is frequently heard as the voice during the day shift. Growing
up in a law enforcement family and having a good business sense, she
provides our team with a coordinated effort of service and response.
Keegan
Stokes has been a Salem 9-1-1 Dispatcher since December 2010
and he is one of the voices during the night shift. With his
experience in law enforcement and with NEMLEC IMT he relentlessly
finds information for our responding officers.
Michael Griffin has been a Salem 9-1-1 Dispatcher since
January 2011 and he is another of the voices during the night shift.
Having served as a Dispatcher with NEMLEC IMT during the Boston
Marathon Bombings, he tenaciously tracks information and callers for
responding officer.
Charles
McKenna has been a Salem 9-1-1 Dispatcher since February of
2013 and is our second voice of day shift dispatching. His mature
and pleasant demeanor provides a sense of calmness to any emergency.
Michael
Prosniewski has been a Salem 9-1-1 Dispatcher since September
of 2015, our newest voice on the police radio night shift. With
extensive experience in emergency medical service he provides
valuable information as rapidly as the calls come in.
It is with great
pride we recognize our dispatchers and publicly thank them for their
constant service and commitment to the safety of our community.
